Terms, Conditions and Policies

1. Acceptance of Terms
By accessing and using this website, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, please do not use this website.

2. Content Ownership
All content on this website, including text, images, and graphics, is owned by the website owner and is protected by copyright laws. You may not reproduce, distribute, or use any content from this website without the owner’s express written consent.

3. Use of Information
The information on this website is provided for informational purposes only and should not be considered as medical advice. You should always consult a licensed dental professional for dental advice and treatment.

4. Website Availability
We make every effort to ensure that this website is available and functioning properly at all times. However, we cannot guarantee uninterrupted access to the website, and we are not responsible for any loss or damage that may result from the website’s unavailability.

5. Third-Party Links
This website may contain links to third-party websites that are not under our control. We are not responsible for the content, accuracy, or reliability of these websites. The inclusion of any third-party links does not imply endorsement or approval by us.

6. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more information.

7. Limitation of Liability
We are not liable for any damages, including indirect, incidental, or consequential damages, arising out of or in connection with the use of this website.

8. Modifications to Terms and Conditions
We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of this website after any changes to the terms and conditions constitutes your acceptance of the new terms.

9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Queensland, Australia.

10. Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at 1300 888 484 or info@brisbaneelitesmiles.com.au.

Policies

Change of Appointment and Security Deposit Policy

At Brisbane Smile Centre, we strive to provide the best possible dental care to all our patients. To ensure that we can accommodate all our patients’ needs, we have a Change of Appointment and Security Deposit Policy in place.

Change of Appointment Policy: We kindly ask that you provide a minimum of 48-hours’ notice should you need to reschedule your dental visit. This allows us to offer the appointment time to another patient who may be waiting for an available time. If you fail to provide at least 48-hours’ notice, we reserve the right to charge a fee for the missed appointment.

Security Deposit Policy: If you have cancelled or rescheduled an appointment with less than 48-hours’ notice in the past, we may require a security deposit when you book your next appointment. The deposit will be $70.00, and it will be used towards the cost of your appointment. The security deposit will be required at the time of booking, and the appointment will not be confirmed until the deposit is received. If you fail to show up for your appointment, or if you cancel or reschedule with less than 48-hours’ notice, the security deposit will not be refunded.

Thank you for understanding and cooperation with our Change of Appointment and Security Deposit Policy. It helps us ensure that all of our patients receive the best possible dental care, and it allows us to better manage our schedule and resources.

New Patient Deposit Policy

At Brisbane Smile Centre, we require a deposit from all new patients to secure their initial appointment with us. The deposit amount it $70, and it will be applied towards the cost of your first visit.
The deposit is required at the time of booking to confirm your appointment. We accept payment by credit card over the phone or in person at our clinic.
If you cancel or reschedule your appointment with less than 48-hours’ notice, the deposit will not be refunded.

Comprehensive Examination Policy for Cosmetic Dental Work

At Brisbane Smile Centre, we take pride in providing high-quality cosmetic dental treatment to our patients. To ensure that our patients receive the best possible care, we require a full comprehensive examination before any cosmetic treatment is done.

The comprehensive examination includes a thorough examination of your oral health, including your teeth, gums, facial muscles, and bite. We may also take X-rays or other diagnostics to evaluate the condition of your teeth and the underlying structure.

After the examination, we will discuss your treatment options and develop a personalized treatment plan based on your needs and goals. We will also discuss the risks and benefits of each treatment option and answer any questions you may have.

Please note that we require part payment for cosmetic treatments before the procedure is performed.

We believe that a comprehensive examination is essential for achieving the best possible cosmetic results and ensuring the long-term health of your teeth and gums. Thank you for your understanding and cooperation with our Comprehensive Examination Policy for Cosmetic Dental Work.